Overview
TriSun Software Limited (hereinafter referred to as TSS) was founded in 2001 by two young programmers Eric and Vincent. We are dedicated to provide useful, easy-to-use and high-quality software in worldwide, 30+ software products (shareware and freeware) are ready for you and continual updating. Most of our products support about 20 languages, such as Dutch, English, French, Chinese, German, Italian, Japanese, Portuguese, Spanish, etc.
Mission
Making better software and reject all false propaganda.
Quality
Many products under TSS have been released and continuously upgraded since 2001, and the main products have been upgraded to around v20.0. In addition to the established internal product development plan, we also listen carefully to the needs of end users. As long as your needs are reasonable, they will usually be implemented in the future versions.
Services
- Websites: the TSS servers are provided by the world's top VPS provider Linode, supplemented by the well-known CloudFlare comprehensive website service in the industry, to ensure that all TSS websites 7 x 24 hours uninterrupted operation, and let you use our products and services reliably and steadily anytime, anywhere.
- Customer service: TSS provides you with the free live chat, eMail, remote technical support. And these service methods are provided free of charge for all our freeware users, trial users and paid users. Please click here for specific usage and rules.
- According to the user's native language, we have two small support teams located in Hong Kong, China (serving non-Chinese users) and Chengdu, China (serving Chinese users), and they are managed by CTO Eric.
- For more than 20 years, we have been providing international-level quality services that are user-first, people-oriented and technology-based. If you do encounter any dissatisfaction, you can directly write an eMail to our COO and co-founder Vincent at TSSSFounder[at]gmail.com to lodge a complaint!
Team
TSS is currently (as of the end of 2021) a small team of only 9 people. The team is small but cohesive, and personnel mobility is minimal. James, who joined us last, has more than 5 years of service (also as of the end of 2021). Every colleague can play his/her own role in his/her field of expertise! And we are familiar with each other and cooperate harmoniously. CTO Eric leads 5 colleagues in designing, developing products and websites, and handling difficult technical support. COO Vincent leads the other two colleagues in charge of product promotion, cooperation and all matters other than production.
Partner Recruitment
Whether you are a business owner with a website or an individual with only the social media accounts, you can easily become our product sales partner and get a lot of commissions. Please click here for details.
Location & Contact
TriSun Software Limited
Address: ROOM 1205, 12/F, TAI SANG BANK BUILDING, 130-132 DES VOEUX ROAD, CENTRAL, HONG KONG.
Phone: +852 2813 5007 (NOT for support)
Fax: +852 2811 4829
Support eMail: support[at]TriSunSoft.com
Sales eMail: sales[at]TriSunSoft.com